Frequently Asked Questions

We welcome all your questions and feedback, but
you might find answers to some of your questions here.

LENSES
I have a heavy prescription, but would like lighter lenses. What are my options?
Can I have my current lenses re-cut to fit a new frame?
Can I use my old frame and just buy new lenses?
What are progressive lenses?
Do you carry lenses that change from light to dark?

CONTACT LENSES
Do you sell coloured contacts?
What kind of eye exam do I need for contact lenses?
What kind of contact lenses do you carry?
If I have an astigmatism, or need glasses to read is it possible to still wear contacts?
How old do you have to be before you can wear contact lenses?

EYE EXAMINATIONS & EYE HEALTH
What should someone expect of a good eye examination?
What is the difference between an Optician, Optometrist and an Ophthalmologist?
If I bought glasses 2 years ago, and they work pretty well, why would I want to consider new glasses?
What happens to my eyes if I keep wearing old glasses that perhaps aren't the right prescription any more?
How often should I have an exam. Can I expect my eyes will change a lot, and will I need new glasses?
What are the most common eye health problems?
Could they have been prevented by more frequent examinations?
Does everyone get cataracts? Can they be prevented, or delayed?
What is Macular degeneration... is there anything I can do to prevent it?
Do I need special glasses for using my computer?
When should a child have their first eye exam?
Are my eyes at risk from UV rays and sun exposure. What can I do to protect myself?

OTHER / GENERAL
Do you sell gift certificates?
What guarantee do you have on your products?
Can I book an appointment for an eye exam?
Can I collect AIR MILES® with my IRIS purchases?