Optician - Fredericton, NB, Fredericton

Optician - Fredericton, NB

Fredericton, full-time

At IRIS our mission is to provide our customers with the highest level product and services in the world of eyecare. IRIS Opticians work alongside our IRIS Optometrists, Manager and Team members to deliver our mission to our customers on a daily basis while adhering to the three values of IRIS; Passion, Honesty and Respect.

Our Opticians:
• Offer the newest technologies in glasses, contact lenses and laser refractive surgery
• Maintain a spotless work environment to maximize the IRIS Experience
• Participate in ongoing training programs
• Build a positive working relationship with IRIS Optometrists and Team
• Contribute to monthly team meetings and coaching sessions
• Are passionate and result focused

• Possess Optician license in province of employment and in good standing
• Maintain current knowledge of lens technologies
• Strong organizational, communication, customer service, and problem solving skills
• Proactive decision making and ability to take personal responsibility for actions
• Retail sales skills with the ability to present and deliver high quality products
• Fashion forward sensibility and ability to deliver the IRIS Experience
• Fast learner, quick thinker, adaptable to change, attentive to detail
• A positive attitude is a must

Duties include (but are not limited to):
• Reception (greeting customers, answering phones, emails, scanning, etc.)
• Office administration (paperwork, filing, direct billing for insurance, etc.)
• Pretesting patients and doctor support
• Eyewear selection, fitting, dispensing and frame repairs
• Contact Lens fitting where applicable
• Supplier ordering and receiving
• High level of customer service, problem-solving and trouble-shooting as required
• Maintaining inventory (reception, credits, and assisting with regular inventory counts)
• Opening and closing the location
• Maintaining clean and safe work environment at all times
• Attend and assist with local community outreach events

• Comprehensive health and dental benefits available for full time employees
• Employee Eyewear Benefit Program available to all employees
• IRIS Training and Incentive Program
• Pension Plan for qualifying associates
• Full-time (over 30 hours a week) or Part-time (less than 30 hours per week) available


Posted on November 12, 2020